Refund and Returns Policy

At Thaistore.com.pk we want you to be completely satisfied. If you're not happy with your purchase, please read our policy below.

Returns

• Returns accepted within 14 days of delivery.

• Item must be unused and in original packaging.

• Proof of purchase is required.

Non-Returnable Items

• Sale items

• Custom or made-to-order products

Refunds

• Once your return is received and inspected, we'll notify you via email.

• If approved, your refund will be processed to your original payment method within 7 business days]

Exchanges

We only replace items if they are defective or damaged. Email us at info@thaistore.com.pk for assistance.

Shipping Costs

You are responsible for paying return shipping costs unless the item was faulty or incorrect.